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January 21, 2015

Article 29 Working Party: ‘Right to be Forgotten’ New Guidelines

Following the ruling of the Court of Justice of the European Union (CJEU) in the Google Gonzalez case on 13 May 2014 ‘right to be forgotten’, the EU’s Article 29 Data Protection Working Party published its guidelines on the implementation of the ruling.

January 16, 2015

Online Reputation Management to Go Mainstream in 2015

With individuals, companies and brands coming to realise the significance of their reputation online, online reputation is set to go mainstream in 2015.

January 14, 2015

Company Reputation Management

The MSLGROUP has published a survey analysing companies’ experiences in managing communications and reputational challenges. The survey suggests five principles for building and protecting company reputation in the “always-on” world.

January 8, 2015

Hotel Reputation Management – A Matter for Every Hotelier

As consumers become more engaged in user-generated content – such as blogs, forums, posts, chats and reviews, the online reputation of a hotel is increasingly important to manage, especially when it comes to revenue.

January 6, 2015

The Top 10 Reputation Crises of 2014

Simon Wadsworth discusses reputation management crises affecting high profile organisations during 2014.

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