Are you in control of your online presence? How much influence do businesses have over their Internet search results, and how can they improve their Google page one listings?
While The Telegraph reports on my latest e-book, I take a look at some other news articles about how teenagers are being affected by social media, and explain how parents and carers can help.
According to a survey by the Family Online Safety Institute “76% of teens are very or somewhat concerned about the privacy of their personal information being harmed by their online activity.” This blog posts looks at why it is important to help your teenager protect their online identity.
This article is extracted from my recently published e-book A Guide to Managing Your Teenager’s Personal Reputation Online. A copy of the book is available to download for free on the publications section of this blog.
Social media is evolving as we speak – not only is it being used by companies to promote brands and sell goods worldwide, it is also being used by customers to express themselves. A social media customer service response strategy is important to implement if you want to keep your customers happy – at all times.