About Reputations

We are a collective of reputation management experts, with extensive backgrounds in digital marketing, law, customer services, business, social media, digital content, and PR.

Whether challenging defamatory content, planning SEO for Google, drafting crisis PR, or creating results-driven online and social media content; our reputation management experiences have helped us accumulate extensive industry knowledge that we would like to share with you.

From working in the field, we know that when you have an issue with your online reputation, you want to sort it out for life, not a few weeks. Building a lasting and positive online presence is about solid strategy and consistent delivery, monitoring and measurement. That’s why we employ best practices to ensure everyone’s online reputation management strategy is future-proof, ethical and robust; utilising the most up-to-date online legislation, guidelines and techniques.

What is Reputation Management?

Reputation management is the of shaping how others perceive you, your brand or your business. It involves taking control of the digital narrative and ensuring your online presence reflects the values and image you want to project. This process includes improving online visibility, building trust and establishing a positive brand image.

Effective reputation management requires a proactive approach, which means consistently monitoring, analysing, and responding to online reviews and feedback. Doing so ensures that your reputation remains positive and resilient in the ever-evolving online world.

Benefits of Online Reputation Management

Online reputation management is essential for businesses that maintain a positive online presence. A stellar online reputation can significantly boost sales and profits, while a tarnished one can erode the trust between a brand and its customers.

Online reputation management involves strategies like replacing negative content with positive or neutral pieces in search engine results, engaging in search engine reputation management, digital PR, and review management.

By investing in these services, businesses can protect their reputation, enhance customer trust and loyalty, and ensure a positive online presence that stands the test of time.

Meet the Team

Simon Wadsworth Reputations Expert
Roz Sheldon Reputations Expert
Andrew Hulland Reputations Expert
Benjamin Atkinson Reputations Expert
Niki Mistry Reputations Expert
Simon
Simon Wadsworth

An internet entrepreneur and expert in online reputation management. Simon's an authority on digital marketing, he’s known well for his ability to design effective and long-term solutions to issues faced by global organisations in today’s digital age. As a key spokesperson in the industry, Simon regularly appears in marketing and business press.
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An internet entrepreneur and expert in online reputation management. Simon's an authority on digital marketing, he’s known well for his ability to design effective and long-term solutions to issues faced by global organisations in today’s digital age. As a key spokesperson in the industry, Simon regularly appears in marketing and business press.
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An internet entrepreneur and expert in online reputation management. Simon's an authority on digital marketing, he’s known well for his ability to design effective and long-term solutions to issues faced by global organisations in today’s digital age. As a key spokesperson in the industry, Simon regularly appears in marketing and business press.

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Roz
Roz Sheldon

Roz is an industry spokesperson on all areas of online reputation management. She is responsible for new business development, overseeing all Igniyte client accounts, managing the team, and developing results-driven online reputation management strategies.
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Roz is an industry spokesperson on all areas of online reputation management. She is responsible for new business development, overseeing all Igniyte client accounts, managing the team, and developing results-driven online reputation management strategies.
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Roz is an industry spokesperson on all areas of online reputation management. She is responsible for new business development, overseeing all Igniyte client accounts, managing the team, and developing results-driven online reputation management strategies.
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Andy

Andrew Hulland

Andrew is an experienced Reputation Specialist and Account Director at Igniyte, overseeing large UK and global reputation management projects. He enjoys the variety of clients and industries that we work across and relishes a challenge.
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Andrew is an experienced Reputation Specialist and Account Director at Igniyte, overseeing large UK and global reputation management projects. He enjoys the variety of clients and industries that we work across and relishes a challenge.
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Andrew is an experienced Reputation Specialist and Account Director at Igniyte, overseeing large UK and global reputation management projects. He enjoys the variety of clients and industries that we work across and relishes a challenge.
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Benj

Benjamin Atkinson

An experience Digital PR and corporate communications professional, Benjamin leads PR strategy at delivery for Igniyte’s clients across multiple countries and sectors.
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An experience Digital PR and corporate communications professional, Benjamin leads PR strategy at delivery for Igniyte’s clients across multiple countries and sectors.
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An experience Digital PR and corporate communications professional, Benjamin leads PR strategy at delivery for Igniyte’s clients across multiple countries and sectors.
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Niki

Niki Mistry

Niki is our New Business Manager, helping to understand client requirements and guide them through their online perception at the initial stage. This often includes discussing how to tackle and potentially challenge any existing negative content appearing around them or their company.
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Niki is our New Business Manager, helping to understand client requirements and guide them through their online perception at the initial stage. This often includes discussing how to tackle and potentially challenge any existing negative content appearing around them or their company.
Read More

Niki is our New Business Manager, helping to understand client requirements and guide them through their online perception at the initial stage. This often includes discussing how to tackle and potentially challenge any existing negative content appearing around them or their company.
Read More

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Crisis Management and Response

Crisis management and response are pivotal aspects of reputation management. When a reputation crisis strikes, it can be both devastating and unfair, impacting individuals and businesses alike. This is where a calm, precise, and expert service becomes invaluable.

Effective crisis management involves identifying and responding to online threats and negative reviews, developing a comprehensive crisis management plan, and implementing it swiftly when needed.

By having a robust crisis management plan in place, businesses can minimize reputational damage and maintain a positive online presence, even in the face of adversity.

Case Studies and Success Stories

Our team has a rich history of supporting clients through reputational challenges. We have assisted both individuals and businesses in building and maintaining a positive online reputation, providing expert guidance during crisis situations. Our services encompass online reputation management, crisis management, and strategic communication.

With a proven track record of success, we have helped clients improve their online visibility, increase customer trust and loyalty, and sustain a positive online presence. By partnering with us, businesses can safeguard their reputation, boost sales and profits, and ensure a lasting positive online presence.

Who Can Reputation Management Affect?

Reputation management is a crucial service for a wide range of individuals and organisations, including:

Businesses: Maintaining a strong brand image is essential for attracting and retaining customers, investors, and partners. Reputation management helps businesses navigate public perception, address negative feedback, and build trust.

Professionals and Executives: Personal branding for professionals and executives impacts career progression, industry influence, and client relationships. Reputation management services can help protect their image, ensuring it aligns with their values and career goals.

Public Figures: Celebrities, politicians, and influencers often face intense public scrutiny. Managing reputation effectively can help them mitigate the effects of negative press, maintain fan loyalty, and protect endorsements.

Job Seekers: Recruiters increasingly examine candidates’ online presence. A clean, professional digital footprint can improve employability and help secure desired roles.

Educational Institutions: Schools and universities rely on their reputation to attract students and faculty. Addressing negative reviews, safeguarding brand values, and maintaining a trustworthy image are vital.

Staying Up-to-Date with the Latest News

The online landscape is continually evolving, especially with the rise of new platforms, legal changes, and shifting consumer expectations.

Staying informed about relevant updates in reputation management is crucial for protecting and enhancing your online presence.

Legal Updates: Keeping up with the latest legislation can have a direct impact on how businesses and individuals manage their reputation. For example, privacy laws and digital rights regulations affect content removal processes, data handling, and customer feedback policies.

Our platform offers regular insights on legal developments, ensuring your reputation management strategies remain compliant and effective.

Industry-Specific Insights: Our reputation management service also provides updates and resources for industries like recruitment, content marketing, and review management:

Recruitment: With recruiters increasingly researching candidates online, our resources help job seekers and professionals present a polished digital footprint, highlighting their strengths and minimizing potential concerns.

Content Marketing: A consistent and strategic content marketing approach plays a major role in shaping brand perception. We offer guidance on how to craft content that supports reputation goals, resonates with audiences, and responds effectively to current trends.

Review Management: Online reviews hold considerable weight in consumers’ buying decisions. Our platform provides best practices for managing reviews, responding professionally to criticism, and boosting positive feedback.

How Our Platform Can Keep You Informed

We stay on top of the latest trends, legal changes, and industry best practices, so you don’t have to. Our website offers a wealth of resources, from informative articles and case studies to in-depth guides on reputation management.

We cover essential topics such as legal updates, crisis management, digital PR, and content strategies tailored for reputation building.