In an extract from A Guide to Building Your Company Reputation Online, Simon explores how businesses can build an effective online reputation.
The growth of the Internet has exposed companies to a range of online concerns, here Simon explores some of the more common place reputation management issues that businesses are facing today.
One in five business leaders are unhappy with the way they are portrayed in their Google page one, according to a new survey by Igniyte.
With the news that Google must adhere to an EU directive known as the ‘right to be forgotten’ what are the implication for search engines and social media networks in the future?
Are you in control of your online presence? How much influence do businesses have over their Internet search results, and how can they improve their Google page one listings?
Social media is evolving as we speak – not only is it being used by companies to promote brands and sell goods worldwide, it is also being used by customers to express themselves. A social media customer service response strategy is important to implement if you want to keep your customers happy – at all times.