Econsultancy recently published an article about Online Reputation Management and the right and wrong practices for managing a company or brands reputation online.
In an extract from A Guide to Building Your Company Reputation Online, Simon explores how businesses can build an effective online reputation.
One in five business leaders are unhappy with the way they are portrayed in their Google page one, according to a new survey by Igniyte.
The ICO has officially responded to the ECJ’s ‘right to be forgotten’ ruling. Simon considers just how much the new directive will help to improve privacy online.
With the news that Google must adhere to an EU directive known as the ‘right to be forgotten’ what are the implication for search engines and social media networks in the future?
Social media is evolving as we speak – not only is it being used by companies to promote brands and sell goods worldwide, it is also being used by customers to express themselves. A social media customer service response strategy is important to implement if you want to keep your customers happy – at all times.