The Times has reported that Google may face legal action over its decision to reject some Right to be Forgotten requests. What questions does this…
The Damage to Thomas Cook’s Reputation is discussed here in light of the tragic events surrounding the death of two children. The online space may be the place that continues to remind people of the companies poor handling of the situation.
The web is accessible to most, the technical barriers and costs of having an online social presence are low. Yet many companies aren’t taking advantage…
And yes, sometimes they do. You may say that’s great; we have a good brand, high levels of customer service and we want the world…
Twitter has announced plans to restrict online trolling. This could prove an effective reputation management tool, however you need to combine it with the safe use of social…
This month Google is scheduled to make a change to its algorithm to help users find more ‘mobile-friendly’ content. With this change imminent, I’ve decided…