The web is accessible to most, the technical barriers and costs of having an online social presence are low. Yet many companies aren’t taking advantage…
And yes, sometimes they do. You may say that’s great; we have a good brand, high levels of customer service and we want the world…
Twitter has announced plans to restrict online trolling. This could prove an effective reputation management tool, however you need to combine it with the safe use of social…
This month Google is scheduled to make a change to its algorithm to help users find more ‘mobile-friendly’ content. With this change imminent, I’ve decided…
Lloyds Bank’s latest Business Digital Index in association with Go ON UK, suggests that although progress is being made, small and medium-sized enterprises across the…
Simon Wadsworth explores the impact of a cyber-attack on small business, and provides useful tips and advice on how to protect your company’s reputation online.