As consumers become more engaged in user-generated content – such as blogs, forums, posts, chats and reviews, the online reputation of a hotel is increasingly important to manage, especially when it comes to revenue.
Simon Wadsworth discusses reputation management crises affecting high profile organisations during 2014.
Since the ‘right to be forgotten’ ruling came into force in May 2014, Google has received thousands of removal requests from individuals across Europe. The search engine giant discloses the number and types of requests in a newly published ‘Transparency Report’. Here, I go through Google’s latest report, and explore how the UK is being affected by the EU’s ruling.
A UK businessman and former Morgan Stanley banker, Daniel Hegglin , who took Google to court in a bid to prevent defamatory and anonymous online content about him appearing in search engine results, has finally reached a settlement.
In Repped: 30 Days to a Better Online Reputation, Andy Beal – world prominent online reputation management (ORM) figure, award-winning blogger, professional speaker, and author,…
Econsultancy recently published an article about Online Reputation Management and the right and wrong practices for managing a company or brands reputation online.