With individuals, companies and brands coming to realise the significance of their reputation online, online reputation is set to go mainstream in 2015.
The MSLGROUP has published a survey analysing companies’ experiences in managing communications and reputational challenges. The survey suggests five principles for building and protecting company reputation in the “always-on” world.
As consumers become more engaged in user-generated content – such as blogs, forums, posts, chats and reviews, the online reputation of a hotel is increasingly important to manage, especially when it comes to revenue.
Simon Wadsworth discusses reputation management crises affecting high profile organisations during 2014.
Since the ‘right to be forgotten’ ruling came into force in May 2014, Google has received thousands of removal requests from individuals across Europe. The search engine giant discloses the number and types of requests in a newly published ‘Transparency Report’. Here, I go through Google’s latest report, and explore how the UK is being affected by the EU’s ruling.
A UK businessman and former Morgan Stanley banker, Daniel Hegglin , who took Google to court in a bid to prevent defamatory and anonymous online content about him appearing in search engine results, has finally reached a settlement.